Responsible gambling
We care about your gaming experience and want to ensure that you enjoy our games responsibly. Here are some guidelines to help you make informed choices about your gaming habits.
Recognizing Problem Gambling
Problem gambling can affect anyone, regardless of age or background. If you feel that your gaming is becoming a problem, we encourage you to seek help immediately.
Warning Signs of Problem Gambling:
- Spending more money than intended on games
- Neglecting responsibilities (work, family, health)
- Feeling anxious or irritable when unable to play
- Continuing to play despite financial difficulties
Self-Exclusion and Cooling Off Periods
If you feel that your gaming is becoming a problem, we offer self-exclusion options. You can choose to exclude yourself from our games for a period of 6 months to 5 years.
We also offer cooling off periods, which allow you to take a break from our games for a specified amount of time (24 hours to 30 days).
Deposit and Spending Limits
To help you manage your gaming expenses, we recommend setting deposit and spending limits. This can be done through your account settings.
Reality Check and Session Time Limits
We also offer reality check reminders, which alert you to the amount of time spent playing our games. Additionally, session time limits allow you to set a maximum amount of time spent on our platform per day.
Responsible Gaming Tools
Our website provides various responsible gaming tools, including:
- Reality checks: alerts to your spending and game duration
- Session time limits: allows you to set daily playtime limits
- Self-exclusion: removes access to the site for a specified period
Seeking Help
If you or someone you know is struggling with problem gambling, there are resources available:
- National helplines (e.g., Gamblers Anonymous)
- Online support groups
- Professional counseling services
Our Commitment
At Trinocasino, we take responsible gaming seriously. We work closely with organizations to prevent problem gaming and provide our players with a safe and enjoyable experience.
Responsible Gaming is Everyone's Responsibility
We urge all of our players to be aware of their gaming habits and seek help if needed.